Block/Unblock Numbers

How to block a number - Verizon

 

How to block and unblock numbers in a Verizon Account?

 

These steps do not apply to Prepaid accounts.

The steps below apply to Usage Controlss subscribers who want to block and unblock numbers.
Only full 10-digit numbers with no added dashes or other symbols can be blocked with Usage Controlss.
  1. Navigate to the Verizon Wireless website, enter the User ID or primary line’s 10-digit Cell Phone Number and Password then click Sign In.
     To register, click Register then follow the step-by-step instructions.Verizon Customer Service - Block Unblock Numbers
  2. Navigate My Verizon > Manage Verizon Safeguards (under Plans & Services).Verizon Customer Service - Block Unblock Numbers 02
  3. Click the View Details & Edit.Verizon Customer Service - Block Unblock Numbers 03

 

Add Blocks

A recording stating that the customer is unavailable is played if a call from a blocked number is received.

  1. Click Add Blocked Contacts.
     Click See All Blocked Numbers, if present.Verizon Customer Service - Block Unblock Numbers 04
  2. Click Add Blocks.Verizon Customer Service - Block Unblock Numbers 05
  3. Select the option then click Add.
    • Block Restricted, Unavailable and Private Numbers
    • Block Outgoing 411 Directory Assistance Calls
    • Name, Contact Info and Contact Type
       Name is not required.Verizon Customer Service - Block Unblock Numbers 06

Delete Blocks

  1. Click See All Blocked Contacts.Verizon Customer Service - Block Unblock Numbers 07
  2. Select a phone number then click Delete.Verizon Customer Service - Block Unblock Numbers 08
  3. Click Delete.Verizon Customer Service - Block Unblock Numbers 09

 

 

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